FAQ

FAQ

What do I get with my purchase?

We provide you a genuine Microsoft Product Key including a detailed download description, which enables you to download and activate the software directly from Microsoft's website. Our license keys are 100% genuine and always checked for authenticity.

How do I receive my product?

Your product will be delivered digitally via email immediately and automatically after payment by our shopping system.

What if I need help?

We provide activation and installation support with all purchases. Contact us and we will assist you immediately.

Can I transfer my license to another device?

Your license will be linked to your Microsoft Account for life. Even in case of formatting your hard disc drive or buying a new PC, you will be able to keep your license.*

*applies to Microsoft Office, Project and Visio

What is the difference between Office 2016/2019 and Office 365?

Office 2016/2019 suites like Office 2016/2019 Professional Plus are available as a one-time purchase for use on a single or 5 PC's. Office 365 is a cloud based subscription from Microsoft with a monthly or yearly fee.

Can I use the software on a Mac?

Our products are for Windows PC's only. They are not compatible with Apple devices.