FAQ (Frequently Asked Questions)
What do I get with my purchase?
We provide you a genuine Microsoft product key including a detailed download description, which enables you to download and activate the software directly from Microsoft's website. Our product keys are 100% genuine and always checked for authenticity.
How do I receive my product key?
Your product key will be delivered digitally via email immediately and automatically after payment by our shopping system.
What if I need help?
We provide activation and installation support with all purchases. Contact us and we will assist you immediately.
How do I download, install and activate my product?
Please have a look at our Download & Activation Guides overview.
Can I transfer my product to another device?
Your product will be linked to your Microsoft Account. Even in case of formatting your hard disc drive or buying a new PC, you will be able to keep it.*
*applies to Microsoft Office, Project and Visio