FAQs about Microsoft 365
Microsoft 365 is a subscription service that combines Microsoft productivity apps with cloud storage, connected services, ongoing updates, and additional security or business capabilities depending on the plan.
Choose Microsoft 365 Family if you need productivity apps and cloud storage for several people at home. Choose Business Premium if you run a small or medium business and need productivity, collaboration, security, and device-management tools. Enterprise E3 is better suited to larger organisations with more advanced administration, security, and compliance requirements.
Microsoft 365 plans can include apps such as Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, and Teams. Business and enterprise plans may also include services such as Exchange, SharePoint, Intune, and additional security or compliance tools. Exact inclusions depend on the plan.
Yes. Microsoft 365 is subscription-based, so access to the apps and services included with your plan continues while the subscription remains active.
Microsoft 365 Family can be used by up to six people. Each eligible user signs in with their own Microsoft account and receives their own cloud storage allocation.
Storage depends on the plan. Microsoft 365 Personal provides 1 TB of OneDrive storage for one person, while Microsoft 365 Family provides cloud storage for each eligible user. Business and enterprise storage allowances vary by subscription and service configuration.
Yes. Supported Microsoft 365 plans allow users to install or use Microsoft apps across multiple compatible PCs, Macs, tablets, and smartphones. The exact device limits depend on the subscription.
Microsoft 365 Family is designed primarily for personal and household use. Business Premium adds business-focused services such as professional email, SharePoint, device management, and additional security capabilities for organisations.
Business Premium is designed for small and medium organisations and supports up to 300 users. Enterprise E3 is intended for larger organisations and provides broader enterprise administration, identity, compliance, and security capabilities.
Some current Microsoft 365 plans include access to Microsoft Copilot features or higher Copilot usage limits. Availability, limits, and included AI capabilities vary by plan and can change over time, so check the individual product details before purchasing.
Follow the setup instructions supplied with your purchase. Typically, you sign in with the appropriate Microsoft account, redeem or activate the subscription, and then install the Microsoft 365 apps and services included with your plan.