How to Activate Your Perplexity Pro Subscription – Canada
Activate your Perplexity Pro subscription using the activation link or promo code provided after purchase. Follow the instructions for your subscription below, then sign in to Perplexity with the same email address to access Pro features.
You can use Perplexity Pro in your web browser without downloading or installing an app.
Before You Begin
- Have your activation link or promo code ready.
- Use the email address you want associated with your subscription.
- Check the eligibility requirements supplied with your purchase.
Activate a 1-Year Perplexity Pro Subscription
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Open your activation link.
Use the unique link provided after purchase to open the redemption page.
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Enter your email address.
Follow the prompts to associate the subscription with your chosen email address and complete activation.
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Sign in to Perplexity.
Visit Perplexity and sign in with the same email address. Check that your account shows Pro access.
Activate a 2-Year Perplexity Pro Subscription
Your purchase may include an activation link or a promo code. Use the method supplied with your order.
Option 1: Activate Using a Link
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Open your activation link.
Use the unique link provided after purchase.
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Complete the redemption process.
Enter your chosen email address and follow the on-screen instructions.
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Confirm Pro access.
Visit Perplexity and sign in with the same email address.
Option 2: Activate Using a Promo Code
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Sign in to Perplexity.
Open perplexity.ai or the redemption page specified in your order instructions.
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Select the Pro annual plan.
If your order directs you to checkout, choose Pro and switch to annual billing.
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Apply your promo code.
Enter the code provided with your purchase and check that the offer has been applied.
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Review the total and renewal terms.
For the prepaid activation described in this guide, confirm that the amount due is $0 before completing checkout. If a charge appears, contact our support team before proceeding.
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Complete activation and confirm Pro access.
Follow the remaining prompts, then check your account subscription details.
If your 2-year purchase displays only 1 year: Contact our support team to confirm how the second year will be provided and whether any further action is required.
Frequently Asked Questions
Do I need to install an app to use Perplexity Pro?
No. You can access Perplexity Pro through your web browser at perplexity.ai.
Which email address should I use after activation?
Sign in with the same email address used during redemption to access your subscription.
What should I do if my promo code does not show a $0 total?
Check that you selected annual billing and applied the code. If a charge still appears, contact our support team before confirming checkout.
Need Help With Activation?
Email [email protected] with your order number and any error message so we can assist you.